Privacy policy

Effective Date: 01/29/2025

At SWAP FASHION LLC, operating as HATT ("we", "our", or "us"), we are dedicated to safeguarding your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or interact with our services. By accessing or using our website (the "Site"), you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to enhance your shopping experience and improve the services we offer. The data we collect includes:

a. Personal Information You Provide:

When you make a purchase, create an account, or sign up for our newsletter, we may collect personal details such as:

  • Full name
  • Email address
  • Shipping and billing address
  • Contact phone number (optional)
  • Payment details (credit/debit card information or other payment methods)

b. Information Collected Automatically:

In addition to the personal information you provide, we may collect certain details automatically when you visit our Site, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, and interactions with the Site
  • Time and duration of your visits

c. Account Information:

If you create an account with us, we may gather data related to your account preferences and shopping history, including:

  • Username and password
  • Purchase history
  • Wishlist or saved items

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • Order Fulfillment: To process and deliver your orders, confirm payment, and keep you updated on your order status.
  • Customer Support: To respond to your inquiries and resolve issues efficiently.
  • Site Personalization: To tailor your browsing and shopping experience to your preferences.
  • Marketing and Promotions: To send you special offers, product updates, and other relevant news. You may opt-out of marketing communications at any time by clicking the unsubscribe link in any email we send.
  • Operational Improvements: To analyze usage patterns and improve the design and functionality of the Site.

3. How We Protect Your Information

We implement robust security measures to ensure that your personal data remains protected, including:

  • Encryption protocols for transmitting sensitive information
  • Secure storage practices for data such as payment details
  • Regular security reviews to safeguard against potential threats

While we take reasonable precautions to protect your information, please note that no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers under specific circumstances:

  • Service Providers: We may share data with companies that assist in fulfilling orders, processing payments, delivering services, or sending marketing communications. These providers are required to protect your data and use it only for purposes related to their services.
  • Business Transfers: If SWAP FASHION LLC undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you if this happens.
  • Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.

5. Your Rights Regarding Your Information

As a user of our services, you have certain rights concerning your personal data:

  • Access: You can request a copy of the personal information we have about you.
  • Correction: You may ask us to correct or update any incorrect or outdated data.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions (e.g., if we need to retain it for legitimate business or legal reasons).
  • Marketing Preferences: You can opt out of receiving promotional emails from us at any time by using the unsubscribe option included in those communications.

To exercise these rights, please contact us at info@hattfashion.com.

6. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we will take appropriate measures to delete or anonymize it securely.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete that information promptly.

8. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please feel free to contact us at: info@hattfashion.com